Privacy Notice

Privacy Notice

Effective Date: January 23, 2025

This Privacy Notice applies to your use of the website and any services provided by SLC Bus Tours LLC, including ticket purchases, customer interactions, and related activities. By using our services, you agree to the collection and processing of your personal data as outlined in this Notice.

Personal Data Processing

We collect and process your personal data in connection with the provision of our services. This includes:

  1. Data You Provide:

    • Name, email address, phone number, and billing address.
    • Payment details (e.g., credit card information).
    • Information provided through forms, live chat, or customer inquiries.

  2. Automatically Collected Data:

    • Location data (e.g., IP address or device location, with your consent).
    • Computer connection details, including data traffic, referral URLs, and access logs.

  3. Additional Data Sources:

    • Data collected through cookies and similar technologies (see our Cookie Notice for details).

Basis of Processing

We process your personal data under the following legal bases:

  1. Performance of a Contract:

    • To provide our services, including ticket sales, customer support, and location-based services.

  2. Consent:

    • For marketing communications, including emails and promotional messages.

  3. Legitimate Interests:

    • To enhance the security of our platforms and improve customer experiences.
    • To evaluate the success of marketing campaigns.

  4. Legal Obligations:

    • To comply with applicable laws, such as consumer protection, tax regulations, and fraud prevention.

Your Rights

Under applicable laws, you have the following rights regarding your personal data:

  1. Access:
    You have the right to request access to your personal data that we process.

  2. Portability:
    You can request a copy of your personal data in a machine-readable format and transfer it to another data controller.

  3. Rectification:
    You may request corrections to any inaccuracies in your personal data.

  4. Erasure:
    You may request the deletion of your personal data when it is no longer needed for its original purpose or when processing is unlawful.

  5. Restriction:
    You can request that we limit the processing of your personal data under certain conditions.

  6. Objection:
    You may object to the processing of your data for direct marketing or profiling purposes.

  7. Consent Withdrawal:
    Where we rely on your consent, you may withdraw it at any time by contacting us or using the unsubscribe link in marketing communications.

To exercise any of these rights, please contact us at [email protected].

Retention and Security

  1. Data Retention:
    We retain personal data only as long as necessary for the purposes outlined in this Privacy Notice or as required by law.

  2. Data Security:
    We implement technical and organizational measures to protect personal data from loss, misuse, and unauthorized access, including encryption and secure access protocols.

Automated Decision-Making and AI

We may use automated tools, including Artificial Intelligence, to improve our services, personalize user experiences, detect fraudulent activity, and enhance customer support.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.

International Data Transfers

If your data is transferred outside the United States, we ensure it is protected through legally approved mechanisms, such as data protection agreements or other safeguards.

Changes to This Privacy Notice

We may update this Privacy Notice periodically. Material changes will be communicated via email or prominently displayed on our website.

Contact Information

For questions or concerns about this Privacy Notice, or to exercise your rights, please contact our Data Protection Officer:

 

Thank you for trusting SLC Bus Tours LLC. Your privacy is important to us.