Terms and Conditions

Terms of Sale

Terms of Use

United States –  Specific Terms

1 Terms of Sale

The services provided by SLC Bus Tours LLC (“we,” “us,” or “our”) include the provision of sightseeing tours by passenger-carrying vehicles and guided tours on foot. Please read the following Terms of Sale carefully, as they govern your use of our services.

1.1 E-TICKETS

If you purchase tickets on our platform, your tickets will be delivered via E-ticket or SMS (if selected). Your E-ticket will contain a QR code for scanning. Please bring the E-ticket on your mobile device or print it out and present it to a member of the SLC Bus Tours team at your preferred boarding point. SLC Bus Tours does not issue physical tickets through our platform.

1.2 E-TICKET REDEMPTION

To redeem your E-ticket, you must present the printed or mobile version of the E-ticket, along with the credit card used for purchase as proof of ID. Please show your E-ticket to a uniformed SLC Bus Tours staff member at your chosen boarding point to exchange it for a valid travel ticket.

SLC Bus Tours reserves the right to refuse E-tickets presented without the credit card used for purchase.

1.3 TICKETS TO TRAVEL

Keep your ticket safe, as replacements will not be issued. Tickets must be shown when boarding the bus. Tickets remain the property of SLC Bus Tours and must be produced upon request. You will not be permitted to use our services without a valid ticket for the entire journey.

1.4 TICKET VALIDITY

Your ticket entitles you to use our services during operational hours on the specified date(s). Tickets must be used consecutively if valid for multiple days. Once expired, you must either leave the service or purchase a new ticket. Tickets do not guarantee travel on a specific service or time.

1.5 LOST TICKETS; NON-TRANSFERABLE

Tickets are non-transferable and cannot be resold. If you lose your ticket, you will be required to purchase a new one. Altered or damaged tickets will not be accepted.

1.6 CHILDREN

Reduced fares apply to children aged 3–12. Children aged 2 or younger travel free if they do not occupy a seat. All children must be accompanied by an adult at all times.

1.7 DEPARTURE POINTS AND TIMES

We aim to provide accurate departure points and times, but these are subject to change without notice due to operational or external factors, such as road closures or weather conditions.

1.8 TOUR ROUTE

We reserve the right to deviate from advertised routes if necessary due to marches, parades, road closures, or other unforeseen circumstances.

1.9 BUS SAFETY

Our iconic open-top double-decker buses are subject to availability. In cases of inclement weather or high temperatures, closed-top buses may be used.

  • Passengers must remain seated on the upper deck while the bus is moving.
  • Access may be refused if safety is compromised.

1.10 PRICING AND PROMOTIONS

Prices are listed on our website and are exclusive of tax. Promotional offers are subject to availability and may not be combined with other discounts. SLC Bus Tours reserves the right to alter prices or withdraw promotions without notice.

1.11 REFUNDS

If SLC Bus Tours cannot provide the service as advertised due to circumstances within our control, you may be eligible for a full or partial refund. Requests must be submitted in writing to [email protected], including your ticket as proof of purchase. Refunds are not issued for delays or cancellations caused by weather, road closures, or events beyond our control.

1.12 PERSONAL PROPERTY

Passengers are responsible for their personal belongings. SLC Bus Tours will not be liable for lost, stolen, or damaged items unless due to our negligence.

1.13 ALCOHOL AND CONDUCT

  • The consumption of alcohol is prohibited onboard.
  • Passengers may be asked to leave the bus if their behavior is deemed offensive, disruptive, or unsafe.

1.14 IMAGES AND MARKETING

By using our services, you consent to the use of your image in marketing materials. SLC Bus Tours will avoid using images where individuals are prominently featured without explicit consent.

1.15 SERVICE ANIMALS

Service animals accompanying individuals with disabilities are welcome onboard. Animals must not occupy passenger seats. SLC Bus Tours reserves the right to refuse animals if their presence compromises safety or comfort for others.

1.16 CUSTOMER FEEDBACK

We value your feedback. If you have comments or concerns about your experience, please email us at [email protected].

 

 

2. Terms of Use

Effective Date: January 23, 2025

Welcome to the SLC Bus Tours LLC website and services (“Platforms”). By accessing or using our Platforms, you agree to the following Terms of Use. Please read them carefully.

2.1 Changes to the Platforms

SLC Bus Tours LLC reserves the right to modify, update, or remove portions of these terms and conditions at any time without notice. We may also restrict access to parts of our Platforms without liability. We recommend checking these terms periodically for changes. Continued use of the Platforms after updates indicates acceptance of the revised terms.

2.2 Liability

By using the Platforms, you do so at your own risk. To the fullest extent permissible by law, SLC Bus Tours LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of, or inability to use, the Platforms. This includes but is not limited to damages caused by viruses, errors, or network failures.

SLC Bus Tours LLC excludes all warranties or representations to the extent permitted by law. We are not responsible for unauthorized changes made to the content of the Platforms by third parties. Nothing in these terms excludes or limits our liability for:

  • Death or personal injury resulting from our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any other loss or damage that cannot be excluded under applicable law.

2.3 Platform Availability

We do not guarantee uninterrupted access to the Platforms or that they will be free from errors, viruses, or other harmful components. If you experience issues, please contact us at [email protected]. You are responsible for ensuring that the device you use to access our Platforms is secure and protected with antivirus software.

2.4 Intellectual Property

Unless stated otherwise, all content on the Platforms—including text, images, graphics, and design—is owned by SLC Bus Tours LLC or its licensors.

  • You may print or download one copy of materials for personal, non-commercial use only.
  • You must not modify, distribute, or use any content from the Platforms without prior written consent.
  • SLC Bus Tours LLC reserves the right to enforce its intellectual property rights to the fullest extent of the law.

If you breach these terms, your right to use the Platforms will terminate immediately, and you must return or destroy any copies of the materials you have made.

2.5 Third-Party Sites

Our Platforms may contain links to external websites. SLC Bus Tours LLC is not responsible for the content of these third-party sites and does not endorse them. We are not liable for any damages or losses incurred as a result of using these external websites.

2.6 Linking to Our Platforms

You may not link to our Platforms without prior written consent. If granted, the following conditions apply:

  • You may only link to the homepage of our website.
  • You must not present SLC Bus Tours LLC or its services in a misleading or derogatory way.
  • You may not use our logos or graphics without permission.

We reserve the right to withdraw linking permissions at any time.

2.7 Acceptable Use

You agree not to use our Platforms for unlawful purposes, including but not limited to:

  • Damaging the reputation of SLC Bus Tours LLC.
  • Introducing viruses or malicious code.
  • Posting offensive, harmful, or illegal content.
  • Breaching applicable laws or regulations.

You are also prohibited from reverse engineering, copying, or reselling any part of our Platforms without authorization.

2.8 Uploading Content

If you upload content to our Platforms, you agree to comply with our acceptable use policies. Any content you upload will be considered non-confidential and non-proprietary. By uploading, you grant SLC Bus Tours LLC a perpetual, royalty-free license to use, reproduce, and distribute your content.

We reserve the right to remove content that violates these terms or is deemed inappropriate.

2.9 Severability

If any part of these terms is found invalid or unenforceable, the remaining terms will remain valid and enforceable. Any invalid part will be modified or replaced to align with the original intent of the terms, where possible.

2.10 Priority of Laws

If any part of these terms conflicts with applicable laws in your jurisdiction, the relevant law will take precedence, but only to the extent of the conflict.

2.11 Assignment

You may not assign, sub-license, or transfer your rights under these terms without prior written consent from SLC Bus Tours LLC.

2.12 Governing Law

These terms are governed by the laws of the State of Utah, USA. Any disputes will be subject to the exclusive jurisdiction of Utah courts.

 

3. United States – Specific Terms

If you purchase tickets on the Platforms to use the Services in the territory of the United States of America, the following provisions shall apply:

3.1 Disclaimer of Warranties and Limitation of Liability

The Services, along with all information, content, materials, products (including software), and other services included on or otherwise made available to you through the Platforms, are provided by SLC Bus Tours LLC on an “as is” and “as available” basis, unless otherwise specified in writing. SLC Bus Tours LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, products, or other services included on or otherwise made available to you through the Platforms, unless otherwise specified in writing. You expressly agree that your use of the Services is at your sole risk.

To the fullest extent permissible by applicable law, SLC Bus Tours LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SLC Bus Tours LLC does not warrant that the Services, information, content, materials, products, or other services included on or otherwise made available to you through the Platforms, or SLC Bus Tours LLC’s servers or electronic communications, are free of viruses or other harmful components.

SLC Bus Tours LLC will not be liable for any damages of any kind arising from the use of any Service, or from any information, content, materials, products, or other services included on or otherwise made available to you through any Service, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

3.2 Disputes

Any dispute or claim relating in any way to your use of any Service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow the terms of these Terms of Use as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If, for any reason, a claim proceeds in court rather than arbitration, we each waive any right to a jury trial.

We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

3.3 Applicable Law

By using any of SLC Bus Tours LLC’s services, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of Utah, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and SLC Bus Tours LLC.

 

For any questions regarding these terms, please contact us at [email protected].