Help
We’d Love to Hear from You!
Have questions, feedback, or want to book a private tour? Let us know how we can help! Planning your visit to Salt Lake City should be as seamless as your Hop On Hop Off experience. To help you get the most out of your adventure, we’ve compiled answers to some of the most frequently asked questions. Whether you’re curious about ticket details, private group bookings, or accessibility, you’ll find everything you need right here. If you don’t see your question below, feel free to reach out using the contact form below—we’re here to help!
Your ticket grants you unlimited access to our Hop On Hop Off buses during the validity period. You can explore all designated stops, including top attractions, landmarks, and hidden gems. Enjoy the freedom to hop off at any stop, explore, and hop back on when you’re ready to continue.
We offer both 1-day and 2-day passes. A 1-day pass is valid for the calendar day of purchase, while a 2-day pass is valid for two consecutive days, making it easy to plan your sightseeing adventure.
Absolutely! We offer private group tours tailored to your interests and schedule. Whether it’s a corporate outing, family reunion, or special event, our private tours provide a personalized and exclusive experience. Contact us using the form below for more details and to customize your tour.
Tickets are non-refundable, but we’re happy to assist with rescheduling if your plans change. Private group bookings may have different policies—please refer to your booking confirmation or contact us for assistance.
Yes, when booking, you’ll need to select the date you’d like to hop on the bus. If your ticket is valid for multiple days, it must be used on consecutive days, starting from the date you select at the time of booking.